Privacy Policy

Last updated: 6 August 2025

FoxESS UK Ltd. (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with UK data protection laws.

1. Who We Are

FoxESS UK Ltd.
Unit C1 Loades Ecoparc, Coventry, CV7 9FW
Company Registration Number: 12768415

2. What Information We Collect

We may collect and process the following data:
– Name, email address, phone number, postcode, and company name (if applicable) when submitted via our quote request or contact form
– Technical information, such as IP address, browser type, and device used (via Google Analytics)

3. How We Use Your Data

We use your information to:
– Respond to enquiries and provide quotations
– Improve our website and customer experience
– Monitor site usage via analytics tools

4. Legal Basis for Processing

We process your data under the following lawful bases:
– Consent (when you submit a form)
– Legitimate interest (e.g., improving website performance)

5. Sharing Your Data

We do not sell or rent your data. It may be shared with:
– Trusted service providers (e.g. web hosting, analytics)
– Regulatory or legal bodies if required

6. Data Retention

We retain personal data only as long as necessary. Quote requests may be stored for up to 12 months.

7. Your Rights

You have the right to:
– Access the personal data we hold on you
– Request correction or deletion
– Withdraw consent at any time
– Lodge a complaint with the ICO (https://ico.org.uk)

8. Cookies

We use cookies to enhance user experience and collect analytics. See our Cookie Policy for details.

9. Contact Us

If you have any questions about this policy, please contact us:
Email: info@fox-ess.uk
Address: FoxESS UK Ltd., Unit C1 Loades Ecoparc, Coventry, CV7 9FW